now hiring!

1 PART TIME OPENING beginning April 1, 2024

Scoop Ambassador

Team Member

The Team Member position is an entry level position geared for those 16-17 years old looking for a great first job with long term potential. Our off-season work schedule is 1-2 shifts/week, each 2-3 hours long including weekends. Cleaning and sanitation, cracking eggs and assisting in miscellaneous projects as needed. Beginning early summer the Team Member position may increase in hours which may lead to 15-20 hours/week during the summer.

Team Members are first in line for Scoop Ambassador positions when they become available and after they turn 18 years old.

We are currently looking for one team member to join us in spring.

Starting date is anticipated in late March.

Scoop Ambassador

lu.lu is currently looking for a part-time Ambassador to join our team in mid March. This 10-12 hour per week position includes weekends. The ability to be flexible with scheduling is a plus. Position will lead to more full time in the summer so you need to be available through the summer months.

Scoop Ambassadors are responsible for providing welcoming and joyful customer service. Good vibes, consistent scoops and perfect espresso drinks are the basis of this position, Ambassadors serve customers, keep the shop well-stocked and organized, know our menu inside and out, make waffle cones, and update our farm to spoon ice cream. And of course, they keep the shop spotless; there’s lots of cleaning involved every shift.

You’ll work shoulder to shoulder with our team when it’s busy, and in off-season when it’s slow you need to be self-motivated with the ability to provide the good vibe atmosphere on your own.

Qualities of a Scoop Ambassador:

  • Exhibits a passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment.

  • Have great judgment, common sense, and strong communication and interpersonal skills.

  • Maintain a positive, optimistic vibe in an upbeat, high-energy environment.

  • A desire to share what’s unique and wonderful about lu.lu ice cream: our ingredients, our process, partnerships, our many awards and our role in the community.

  • Provide consistent, joyful service to every single customer

  • Reliable, on time, and ready to hustle for every shift

Requirements:

  • Prior experience in retail or client/customer service environment preferred

  • Available to work a minimum of 10-12 hours per week including weekends and nights until 7:00, sometimes 8:00.

  • The ability to work at least one weekend shift (Friday, Saturday or Sunday) is a must.

  • No planned absences longer than 7 days in a row,

  • Willingness to pick up unscheduled shifts or occasionally work at events strongly preferred

  • Ability to lift 50 lb on a periodic basis and be comfortable doing repetitive physical tasks, including ice cream scooping!

  • Ability to stand for long hours. Shifts at lu.lu often require standing for 3-6 hours at a time.

lu.lu is an Equal Employment Opportunity employer.

All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.

At lu.lu our mission is to make the world a better place, one scoop at a time. Our scoop shop is at the heart of how we serve this mission - a place where people can find and enjoy a multi-generational gathering place full of joy and happiness. This mission is at the core of everything we do!

From kitchen to cone, every scoop we serve is the result of our dedicated lu.lu crew, strong local partnerships, sustainable practices, and the finest local ingredients we can source.